If you’re considering downgrading your Ziina Violet membership, you can do this directly through the app.
Before you proceed, it’s worth knowing what Ziina Violet includes. The membership gives you access to benefits such as:
Vehicle services with CAFU
Free VPN access
Up to AED 100 cashback credited to your Ziina balance
Up to 4 free drinks at Bateel
Other lifestyle and partner benefits
If Violet doesn’t feel like the right fit for you at the moment, you can downgrade at any time. Please note that the monthly plan is non-refundable, but you’ll continue to enjoy all Violet benefits until the end of your current billing period. You won’t be charged again for the next month.
To downgrade your plan, go to:
My Plan → Manage → Downgrade to Ziina Lite
If you’re comfortable sharing, your feedback on what led you to downgrade helps us improve Ziina Violet.